Reference

Privacy Policy

We collect and handle your account data to process deposits via bKash, Nagad, Rocket, verify withdrawals, and keep your lobby access secure. This policy explains what we collect, how we use it, and your rights to access or delete information tied to your account.

Account securityPayment processingData transparencyUser rightsContact access
bmit bd Privacy Policy
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what data we hold, want to update account details, or request deletion, our support channels are open. Email privacy queries to our account team, use live chat to ask about payment records, or check the account settings panel to download your transaction history directly.

Email Support Send privacy or data-access requests to our support inbox; we respond within two business days with instructions for verification and the information you requested.
Live Chat Open the chat widget in the bottom corner to ask about payment logs, session data, or how we process bKash, Nagad, Rocket deposits; agents can pull account records instantly.
Account Settings Download your transaction history, update your mobile number, or revoke marketing consent directly from the privacy tab in your account dashboard.
DATA HANDLING

How We Protect Your Information

We encrypt payment data in transit, restrict internal access to account records, and log every withdrawal verification step. Cookie usage is limited to session management and preference storage; no tracking scripts follow you off our site. Retention periods align with transaction dispute windows and legal requirements where applicable.

Payment Encryption

Every bKash, Nagad, Rocket transaction passes through SSL encryption; payment credentials never touch our servers unencrypted, and we tokenize wallet identifiers for storage.

Cookie Policy

We set session cookies to keep you logged in and preference cookies to remember language and layout choices; no third-party ad trackers are embedded in our pages.

Access Controls

Account data is segmented by role; support staff see transaction logs, but payment processors handle wallet credentials separately under their own security policies.

Retention Limits

Marketing data is purged on opt-out; transaction records are kept for 24 months to resolve disputes, then archived or deleted depending on regulatory requirements in your jurisdiction.

Common Questions About Your Data

We collect your mobile number, wallet account name for bKash, Nagad or Rocket, device type, and IP address to verify identity, process payments, and prevent duplicate accounts.

Yes. Log into your account, open the privacy tab in settings, and click export; you will receive a file with transaction history, session logs, and profile details within 48 hours.

We retain bKash, Nagad, Rocket transaction logs for 24 months to handle chargebacks and disputes, then archive or delete them depending on legal requirements in eligible regions.

Game studios receive session identifiers and bet records to run live tables and slots but do not see your mobile number or wallet details; payment processors handle deposits and withdrawals under separate agreements.

Email our support team with your account number and the word delete; we close the account immediately, purge marketing data, and retain only the minimum transaction records required by law.

We set session cookies to keep you logged in, preference cookies for language and layout, and analytics cookies to track page visits; you can block or clear them in your browser settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.